OTTOMAN TRAVEL & TOURS
Terms & Conditions
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This Terms & Conditions applies to all local tours / island tour packages only.
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Php 500.00 /pax reservation fee upon confirmation of the package and 50% down payment must be done fifteen (15) days before the date of arrival.
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Full Payment must be done before or upon the arrival date.
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Please send a copy of deposit slip as proof of payment through email / Facebook account/page for our copy and acknowledgement.
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For holidays and Long Weekends. Full payment shall be made before the departure date.
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Confirmed bookings are strictly non-refundable but are transferable. Failure to comply will cause participant’s group to pay the remaining balance.
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Private Tour: 50% down payment shall be made 7 days before the travel date, if not, slots reserved will be cancelled. Service Voucher will be issued after 50% payment made.
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Any modifications in booking (i.e. change of dates, room types, duration of stay, etc.) are allowed up to seven (7) days prior to check in date. All modification shall be subject for approval and may cause additional fee.
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No modifications or cancellation allowed less than six (6) days of scheduled travel date, otherwise forfeiture of deposit made.
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In the event of cancellation of travel arrangements due to any reasons – we must be notified of the same in writing/by email as early as possible.
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Cancellation charges will be effective from the time/date we receive your intimation through email.
Cancellation charges would be as follows:
15 days prior to arrival – No cancellation / Actual service cost would be charged, if any.
7 days prior to arrival – 30% of the tour + Actual Service Cost
6 days or No show – No Refund
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Room occupancy depends on the quad/quin sharing except if pre-arranged. Additional rate for single/double/triple sharing.
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Hotel is based on a budget/standard type. Additional charge for upgraded hotel type.
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Accommodation/s stated in the quotation is subject to change &availability upon confirmation
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Optional Activities are on personal account.
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1 Person 1 Bag Policy. All guests are advice to travel lite. No trolleys allowed.
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All itineraries are intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or even after the commencement of the tour. We reserve the right to change/cancel any schedule in the interest of the trip participants’ safety, comfort & general well-being.
We do our BEST to ensure that your travel arrangements go according to plan. However, if you have a complaint arising out of what we have agreed to provide for you, please let us know at the earliest possible opportunity. If necessary by calling us at +63917-9550651 or +63998-9916299 from wherever you may be. If a problem arises during your trip; please contact us immediately, so we can help you. If you do not follow our complaint procedure, we cannot accept responsibility for your complaint, as we would have been deprived of the opportunity to investigate the matter on your behalf, and where possible, help you to resolve the problem.
Payments Accepted
BANK TRANSFER / DEPOSIT:
BANK NAME: BPI FAMILY SAVINGS BANK
BANK ADDRESS: TIMOG AVENUE BRANCH
ACCOUNT NAME: OTTOMAN TRAVEL & TOURS
ACCOUNT NUMBER: C/A 6855 - 02075 - 9
SWIFT CODE: BOPIPHMM
BANK NAME: BDO BANK
BANK ADDRESS: TOMAS MORATO BRANCH
ACCOUNT NAME: LEILANI TATLI
ACCOUNT NUMBER: S/A 1620 - 16869 - 1
SWIFT CODE:
WESTERN UNION / CEBUANA LHUILLIER:
RECEIVER NAME: LEILANI TATLI / OTTOMAN TRAVEL & TOURS
RECEIVER ADDRESS: CALOOCAN CITY, PHILIPPINES
RECEIVER CONTACT NO. +63917 9550651
PAY PAL ACCOUNT ( ADDITIONAL 3% CHARGE)
OTTOMAN TRAVEL & TOURS